Privacy Policy

1. Introduction & Scope

This Privacy Policy outlines how iProLogic Solution (“we,” “our,” or “us”), located at 111-15 Liberty Ave, South Richmond Hill, NY 11419, collects, processes, stores, and protects personal data obtained from visitors, prospective clients, and current clients interacting with our website (www.iprologicsolution.com) and our digital services.

By accessing our website, requesting a project estimate, or engaging our web development, design, mobile application, or digital marketing services, you acknowledge the terms described in this policy.

2. Information We Collect

We only collect information that is strictly necessary to communicate with you, evaluate your project requirements, deliver high-quality digital solutions, and ensure site security:

A. Information You Voluntarily Provide

• Contact Inquiries: Full name, work/personal email address, phone number, and company name when you fill out our contact or quote forms.
• Project Specifications: Service preferences, estimated budget tier, project timelines, functional requirements, and any attachments or links shared during consultation.
• Client Communications: Correspondence, feedback, and notes from meetings or discovery calls regarding your project scope.

B. Automatically Collected Technical Data

• Device & Browser Information: IP address, browser type and version, operating system, language preferences, and device category.
• Usage Analytics: Pages visited, duration of visit, click paths, referring URLs, and general geographic location (city/country level).
• Anti-Abuse Verification: Verification tokens processed via Cloudflare Turnstile to prevent automated bot spam on our consultation and contact forms.

3. How We Use Your Information

We process collected information for the following legitimate business purposes:

• To review your project details and deliver customized architectural proposals and cost estimates.
• To execute and manage web design, software development, SEO, and digital marketing contracts.
• To respond promptly to inquiries, technical support tickets, and scheduling requests.
• To maintain website performance, monitor server availability, and protect against malicious cyber attacks.
• To understand aggregate visitor trends and continuously refine our service offerings.

4. Legal Grounds for Processing (GDPR & Global Standards)

We process personal data under one or more recognized legal bases:

• Performance of a Contract: When processing is necessary to provide a project quote or fulfill our service agreement with you.
• Legitimate Interests: To protect our network security, prevent fraud, and market relevant agency services to prospective business clients.
• Consent: Where you have expressly provided permission (e.g., opting into communication updates). You may withdraw consent at any time.
• Legal Compliance: Where required by applicable federal, state, or international laws.

5. Cookies & Tracking Technologies

Our website utilizes standard HTTP cookies and local storage tokens to deliver optimal usability and measure aggregate engagement:

• Essential Cookies: Required for the fundamental operation of the site, form submissions, and security validation.
• Analytics Cookies: We utilize Google Analytics 4 (Measurement ID: G-12KNCLJGR8) to analyze anonymized traffic statistics and user behavior. Google Analytics does not expose personally identifiable information to us.

You have the option to accept, refuse, or clear cookies through your browser settings at any time. Please note that disabling essential cookies may impact certain dynamic form interactions.

6. Information Sharing & Third Parties

We do not sell, rent, lease, or trade your personal data to any third party for marketing or monetary purposes. We only share information with vetted service providers who assist us in operating our platform under strict confidentiality agreements:

• Infrastructure & Hosting: Secure cloud server hosts (Hostinger) and domain DNS networks.
• Email & Messaging Delivery: Authenticated SMTP relays for transactional quote confirmations and client notices.
• Security & Bot Protection: Cloudflare Turnstile (for privacy-preserving human verification).
• Legal Obligations: When disclosure is required by law, court order, or governmental regulation to protect our rights, safety, and property.

7. Data Security & Retention

We employ robust technical and administrative security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• End-to-end data transmission encrypted using modern 256-bit TLS/SSL protocols (HTTPS).
• Restricted server file permissions and isolated directories preventing unauthorized execution.
• Regular vulnerability scanning, dependency security audits, and firewall monitoring.

We retain personal data only for as long as necessary to fulfill the purposes for which it was gathered, support ongoing client relationships, comply with accounting and legal obligations, and resolve potential disputes.

8. Your Privacy Rights

Depending on your jurisdiction (including the European Economic Area under GDPR, and US states such as California under CCPA/CPRA), you may hold the following statutory rights:

• Right to Access: Request a copy of the personal information we maintain concerning you.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated data.
• Right to Erasure (Deletion): Request that we delete your personal information, subject to statutory retention exceptions.
• Right to Restrict or Object: Object to specific processing activities based on legitimate business interests.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these privacy rights, please submit a written request to info@iprologicsolution.com. We will process and respond to verified requests within thirty (30) days without cost or penalty.

9. Children’s Privacy

Our services and website are intended exclusively for commercial business clients and adults aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 16. If we become aware that data has been collected from a minor without verified parental consent, we will promptly delete it.

10. Updates to This Policy

We may periodically revise this Privacy Policy to reflect changes in our operational practices, new service capabilities, or evolving legal frameworks. Any revisions will be published on this page with an updated “Last Updated” date at the top. We encourage visitors to review this page regularly.

11. Contact & Data Controller Details

If you have any questions, feedback, or concerns regarding this Privacy Policy or our data protection practices, please contact our team directly: